It Business Analyst - Fleet And Payment

Chevron is accepting online applications for the position of IT Business Analyst - Fleet and Payment located in Makati City, Philippines through September 17, 2024 at 11:59 p.m. PH Time.
Join our TeamChevron's strategy is straightforward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we'll build on the assets, experience, capabilities, and relationships we've developed over 140 years to incubate and grow new business.
Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You'll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.
Join Chevron IT. Lend us your skills and enjoy a great career with Chevron. Responsibilities for this position may include but are not limited to: Works closely with Product Owner, Product team, and other cross-functional teams during project and product launches and experiments within the payments area.Provides 2nd level production support for Payment Gateway, Host Authorizer, Terminal Management & Switching, and Card Management System by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing, and implementing configuration changes and monitoring performance.Supports the software development lifecycle to enable payment solutions and card marketing initiatives in the Asia Pacific region.Deploys, configures, and supports rollout and optimization of internal payment systems, reporting tools, and internal dashboards.Develops deep domain knowledge by understanding business processes.Elicits business requirements and translates business needs into fit-for-purpose actionable plans.Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus.Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.Proactive communication and quick response to production issues and project work. Strong customer focus.Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance.Develops and maintains support documentation.Maintains IP Compliance on systems and software as appropriate.Requirements: Bachelor's degree in computer science, Engineering, Math, Statistics, or other relevant fields.At least 5+ years' experience with technical and/or business knowledge in payment systems, testing and integration, business analysis, production support with good overarching understanding of retail petroleum marketing and store systems.Critical thinking skills for framing, analysis, and synthesis of complex issues.Ability to tailor business processes to adapt to application functionality and processes.Strong stakeholder engagement; proactively collaborates with external (3rd party support and vendors) and internal customers.Technical writing - Being able to communicate complex ideas, status of issues and changes in a clear way (oral and written) to all levels of staff across the org.Independent, organized, and multi-tasker. Ability to work effectively and proactively in a multi-functional setting.Detail oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies.Highly motivated and self-starter.Ability to do low code, develop and understand programming languages is preferred.Working knowledge of IRM technical controls and MS Azure Cloud is an advantage.Working knowledge and understanding of Secure File Transfer Protocol (sFTP) used for exchanging data, and SQL Database queries and tables is preferred.Amenable to occasional travels to different Asia Pacific countries.Preferred Skills: Selection Criteria: Business Analyst Skills & Technical Depth.Ability to understand strategic goals and objectives and key business processes and identify integration points.Demonstrated experience in developing, socializing, and vetting new business processes and working across multiple stakeholder groups.Ability to analyze data and recommend reports to aid in decision making, communicate trends, exceptions, and appropriate actions to audiences of all levels.Experience with mobile systems or loyalty rewards system will be a bonus.Familiar with IRM/IRSM/SOX processes and related technical standards and controls is a plus.Understanding of Service Level Agreements, Vendor Management, and Incident Management.Experience/knowledge in Agile SAFe, Kanban, and Scrum methodologies.Communication Skills Ability to coordinate, create and deliver effective communications across a broad range of stakeholder groups; successfully adapts communications to audiences of all levels.Ability to work with multiple teams both external and internal and influence/drive to deliver results.Leadership Able to influence and inspire trust in others to follow and support.Able to provide out-of-hours support when needed.Willingness to take ownership and show initiative to achieve results.Working with us There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service, and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; the 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals, and sales offices.
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop, and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to lesbian, gay, bisexual, and transgender equality in the workplace.
Allowances, medical and optical reimbursements, health care coverage for you and your eligible dependents, robust employee-centered programs for health and wellness, time-off to promote healthy work-life balance or to care for your family, annual corporate incentive bonus when the company meets established goals, recognition & awards program, long-term savings plan, life insurance, career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups, hybrid work model - work remotely from home several days a week.

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