Hi! We're Smartsourcing, looking for an Insurance Admin Associate who can work with us full-time and on-site!
Where??? Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu As an Insurance Admin Associate, you will be responsible for meticulous data entry, ensuring accuracy and completeness in all records. You will actively support the daily administrative functions of the Account and Sales Management Team, striving for operational efficiency.
You will ensure to work towards achieving consistency in tasks, while continually assessing and providing valuable insights for process improvement when necessary.
Some of the things we expect you to do are to: Assist Insurance Account Managers Provide technical expertise on the client's tools Ensure that all requests are processed accurately and timely Assist in ensuring the effective administration of a portfolio of insurance accounts Follow up with Account Managers or Officers who are at risk of missing deadlines Monitor and resolve queries related to prospect handling and management Check-in every 3-4 months with customers for feedback Support ad-hoc requests from existing customers Escalate any issues and concerns We would need you to be or have the following: A degree in Finance Business Administration or any related field Background in Banking and/or Trade Finance or insurance-related work is a massive plus Experience in customer service/BPO Proficient in Microsoft Applications, especially Excel Mad analytical skills! Ability to understand and interpret visual data Sound technical understanding of spreadsheets, data analysis and other insurance procedures It would be awesome if you are or also have: Excellent written and verbal communication skills at all levels High level of organisational skills with the ability to manage and shift priorities Independent and able to navigate through internal processes with meticulous attention to detail Be a part of the Smartsourcing crew ??! Smartsourcing was born with the purpose of changing people's lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia.
Here's why we think you'd love working at Smartsourcing… At Smartsourcing, we're all about fostering a positive work environment for you. We're always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.
We're proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.
Some of our company perks include: ?? Above-industry salary package ?? Fixed weekends off ????? HMO coverage for you and your dependent/s from day one ?? Free lunch every day ? Free coffee every day (latte, americano, or cappuccino) made by our in-house barista ?? Sports wellness clubs including free-diving ??? Subsidized gym membership at Anytime Fitness ?? Travel opportunities to Australia ?? Exclusive discounts in selected restaurants and merchants And so much more!