When you join VerizonVerizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.The Manager for Instructional Design owns the solutioning, development and building of high-end and complex designs, using cutting edge innovation, for urgent, high impact end-to-end learning experience. This a Senior individual contributor role which operates in short project sprints and is expected to bring forward solution-oriented approaches to design challenges. This technical, highly specialized role works closely with the Super Team and/or the design architect, the learning technology team, Global Technology Services (GTS) and other technical support groups within Verizon.Responsibilities:Content Development & Instructional DesignDesign and create innovative training content for urgent, high impact, and/or complex projects using various modalities and advanced development tools.Stay up to date with industry trends and emerging technologies related to instructional design and learning technologies.Provide consultative support for other instructional designers to ensure appropriate and innovative use of learning technology as well as universal accessibility.Perform risk/reward analysis and appropriate testing for new and innovative digital learning solutions.Troubleshoot and resolve complex publishing and reporting issues based on SCORM, xAPI, LMS and authoring tool compatibility.Enable learning solutions with custom HTML, Java and xAPI scripting to enhance learning interactions and reporting outputs.Cultivate a deep understanding of all digital learning tools and provide recommendations for enhancements and integrations that enhance learning experiences.Stakeholder ManagementPresent ongoing project(s) to key stakeholders, and incorporate revisions as they are received.Provide consultative guidance to clients design & development decisions.Stay up to date on instructional design best practicesCoachingMentor and take initiative to share best practices with more junior developers regarding development tools, templates, and GL&D processes.Set the standard for junior developers in terms of output quality, providing guidance and feedbackYou'll Need to Have…Bachelor's degree in Computer Science or related field of study Six or more years relevant experience.Four or more year of work experience in Javascript, HTML, CSS, and xAPI scriptingFour or more years of work experience utilizing scripting languages and technologies to enhance SCORM based content (HTML, JAVA & xAPI scripting)Experience in Content Validation (course testing)Experience authoring content in Articulate Storyline 360 & RiseKnowledge on ,Adult Learning / Instructional Design principles such as such as ADDIE or SAM.Experience working with Learning Management SystemsPrevious project management experienceExperience troubleshooting problems in content development tools and Learning Management Systems.Willingness to work on nigh shift (US working hours) schedule.Even Better if You HaveMasters in Adult Learning or Instructional DesignCross-Functional Team LeadershipExperience working in complex team environmentsExperience with managing stakeholder relationshipsA proven track record of achieving challenging team and individual sales goals.Experience balancing multiple, sometimes competing priorities in a dynamic environment.Experience setting goals, evaluating performance, and developing a high-performing team.Where you will be working...This position will be on Hybrid working level status, with expectation of 3 days in office and two days work from home that will be assigned by the Manager. Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours40Diversity and InclusionWe're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
