Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives using the Change Healthcare Workflow Intelligence solution.
Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users.Responsible for configuration of rules or process designs for client's purchased business process solutions.Tests and troubleshoots functionality of installed systems.Identifies and documents technical issues to be escalated to product and system integration teams for resolution.Provides feedback based on client experiences to product and professional services teams for product and process improvements.May work directly with clients on-site or provide installation support remotely.What skills/attributes are a must have: 4+ years of experience in radiology.2+ years of experience with imaging – either IT or clinical.3+ years of experience training clinical users on software systems.5+ years of experience in building strong working relationships.Highly professional, persistent and assertive communicator (written and verbal).Self-motivated and able to manage and direct task completion for peers and resources in a matrix organization.Bachelor's degree in computer science, Health Sciences, or Education; and/or Certified Radiology Technologist.Nice to Have: Hospital software, Radiology and/or Cardiology, implementation experience.
#J-18808-Ljbffr