Hotel Housekeeper

Duties and Responsibilities:
Answer immediately to request from guests, as well as from other departments

Load cart with supplies such as linens and move it to the required area

Enter guest rooms by adhering to proper procedures and ensure they are vacant

Replace used amenities in guest rooms

Provide clean linens and terry for dirty ones

Make beds, and ensure bathrooms are clean

Take away, room service items, dirty linen, and trash

Perform check on all room appliances to ensure they are in good working condition

Adjust furniture, desk items, and appliances when necessary

Dust furnishings and walls and remove marks from them

Carry out floor care duties in hallway and guest rooms, and vacuum carpets

Adhere to all safety, security, and company procedures and policies

Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor

Successfully complete training and certification programs in safety

Ensure flammable materials are properly stored

Keep uniform clean and make sure to appear professional always

Keep proprietary information confidential

Ensure company standards are followed in welcoming and acknowledging all guests

Expect service needs of guests and provide them even before called upon to do so

Provide assistance to guests with disabilities

Genuinely appreciate and thank guests for their visit

Apply professional language in communicating with guests and other people

Provide support to team to achieve common goals

Maintain quality standards and expectations

Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.

New postBenefitsare negotiable. Need at least 3yearsexperience in the role as this is a new hotel.