Hybrid - Makati Full-time >10 Yrs Exp Bachelor
Job DescriptionPMO CMMi PCQA Audit Business Excellence
DescriptionKey Responsibilities: Process Management and PCQA (Process Compliance Quality Assurance):Help function heads to identify, develop, implement, and maintain standardized processes. Functions include software product development, project implementation delivery, software maintenance & support, infrastructure, finance & accounting, HR, admin, and sales.Ensure process compliance with defined processes, industry standards, best practices, and regulatory requirements.Monitor process adherence and conduct regular service reviews to identify gaps or areas for improvement.Collaborate with cross-functional teams to embed process governance and compliance in day-to-day operations.Service Reviews and Audit Oversight:Lead regular service reviews to assess the service maturity of all functions against industry standards and best practices.Identify gaps and risks as a result of reviews.Ensure that corrective actions are taken in a timely manner and monitor their effectiveness.Business Excellence and Continuous Improvement:Drive a culture of continuous improvement across the organization by identifying opportunities to streamline processes, enhance quality, and improve service delivery.Collaborate with leadership and department heads to implement best practices that enhance operational efficiency and business performance.Evaluate the effectiveness of existing processes and introduce new strategies or technologies that improve productivity, reduce costs, and enhance customer satisfaction.Champion process innovation and operational excellence initiatives across all teams, fostering a mindset of continuous value creation.RequirementsQualifications: Education: Bachelor's degree in Information Technology, Business Administration, or related fields.Experience: Minimum of 10 years of experience in various process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.Desired Certifications: Relevant certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies (e.g., Lean Six Sigma, PMP).
#J-18808-Ljbffr