On-site - Quezon City Full-time 5-10 Yrs Exp Bachelor
Job DescriptionProblem Solving Skills, Presentation, Excellent Communication Skills, Strong Work Ethic, Business Strategy, Operations Management, Leadership Development, Creative Problem Solving, Research and Development, Multitasking.
DescriptionEnjoy Employee Discounts from Kim's Ramyun and Six (6) Working Hours From Mon-Fri! 1. Strategic Planning and GrowthDevelop and implement strategies for franchise growth and expansion.Identify and pursue opportunities for new franchise locations in target markets.Lead market research to assess potential franchise territories and competition.2. Franchisee Recruitment and Onboarding:Lead the recruitment and selection of new franchisees, ensuring they meet the company's qualifications and fit the brand.Oversee the onboarding process for new franchisees, including training, operational setup, and initial store openings.Ensure franchisees understand the franchise agreement and their responsibilities.Collaborate with third party marketing arm for franchise leads.Maintain strong relationships with franchisees, acting as the main point of contact between them and the corporate office.Conduct regular meetings with franchisees to review performance, address concerns, and share updates on corporate initiatives.Serve as a liaison for franchisees, conveying their feedback and suggestions to corporate leadership.4. Operational Oversight and Support:Work together with Franchise Supervisor to ensure all franchise units comply with legal regulations, brand standards, and safety protocols and oversee the sales performance.Monitor and analyze the financial performance of franchisees, including profit margins, revenue, and expenses.Offer guidance to franchisees on how to improve profitability and cost control.Oversee franchise fees, royalties, and ensure financial reporting compliance.6. Brand and Marketing Oversight:Ensure franchisees adhere to the brand's marketing guidelines, including the use of logos, store design, and promotional materials.Assist franchisees in implementing corporate marketing strategies and local marketing efforts.Monitor the effectiveness of marketing campaigns and promotions across franchise locations.7. Problem Solving and Conflict Resolution:Address and resolve conflicts between franchisees and the corporate office, as well as disputes within the franchise network.Provide solutions to operational, staffing, or customer service issues that franchisees may encounter.Handle franchisee grievances in a timely and professional manner, escalating issues when necessary.8. Reporting and Analysis:Prepare regular reports on the performance of the franchise network for senior management, including sales trends, profitability, and growth metrics.Analyze market trends and competitive data to inform strategic decision-making.Track franchise unit performance and identify areas for improvement.Oversee the legal and contractual aspects of franchise agreements, ensuring franchisees comply with the terms and conditions.Work with legal teams to update or renew franchise agreements as needed.Manage the renewal or termination process for franchise agreements when necessary.10. Leadership and Team Management:Lead a team of franchise supervisors and other staff who provide direct support to franchisees.Mentor and develop the internal team to improve franchisee support and operational performance.Ensure collaboration between departments like marketing, operations, order and fulfillment, and accounting and finance to support franchisees.RequirementsBachelor's Degree in Business Administration, Management, Marketing, or a related field.At least 5 years of experience in a management or operational role, preferably within a retail or franchise environment.Skills in Leadership and Team Management, Negotiation, Operation and Financial, Knowledge of Franchise Laws and Regulations.Strong analytical and problem-solving abilities.Excellent communication skills and able to build strong relationships with internal and external business partners.Willing to do field work.Full time office based work in Timog Ave., QC Head Office Working LocationGovernment Mandated Benefits
#J-18808-Ljbffr