Financial Services

"Job Responsibilities:? Follow standard operations and procedures.? Recognize and escalate priority problems in accordance with Client standards.? Ensure one call resolution prioritizing customer satisfaction.? Perform basic troubleshooting when necessary.Qualifications:? With or without BPO Experience? At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate? Excellent phone etiquette and excellent verbal, written, and interpersonal skills? Ability to multi-task, organize, and prioritize work"