Field Technician

? Attends the scheduled briefing and orientation,
? Performs terminal checking prior to dispatch.
? Handles delivery and installation of terminals/printers, consumables with the prescribed
cut-off.
? Executes on-site inspection, repairs and complex troubleshooting, pull-out and
maintenance of terminals.
? Provides on-call services during weekends and holidays.
? Prepares documentation for services performed.
? Assists merchants for 1st level troubleshooting.
? Ensures that all Engineering Service Reports (ESR's) are duly accomplished with all the
required information.
? Exerts best effort that the Quality Objectives are met; implements and/or carryout
quality improvement activities and functions as Field Technician as may be formally and
officially defined by the immediate superior or by the executive management.