(Customer Service Representative - Healthcare Account) Apply Now

Ibex is a global leader in customer experience, providing exceptional service to clients across various industries. We are excited to announce an opportunity for a Customer Service Representative to join our growing team in Tagbilaran City, Bohol.

Are you passionate about helping others and making a difference? Do you thrive in a fast-paced environment and enjoy working with diverse teams? If so, this could be the perfect opportunity for you!

In this role, you will: Provide exceptional customer service via phone, email, and chat to clients in the healthcare industry.Handle a variety of inquiries, including billing, insurance, and general account information.Resolve customer issues efficiently and effectively, ensuring a positive experience.Maintain a high level of accuracy and attention to detail in all tasks.Collaborate with team members to ensure seamless customer service.Stay updated on industry best practices and company policies. We are looking for someone who: Age: Must be at least 18 years old.Education: K12 graduate or has completed at least 2 years in college.Experience: For High School graduates, a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.Proof of Education: Candidates must provide proof of education, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.Must be willing to work onsite in Tagbilaran City, Bohol We offer: Allowance for working onsite*Comprehensive HMO coverage for you and your dependentsNon-Taxable Allowance in addition to your basic salaryAttractive Program Incentives based on performanceGroup Life Insurance - your well-being is our priority!30 Service Incentive Leaves (15 days can be converted to cash)
If you are ready to join a company that values its employees and provides opportunities for growth, we encourage you to apply!