Customer Service Representative/Banking Specialist

Customer Service Representative/Banking Specialist
Company:

(Confidential)


Customer Service Representative/Banking Specialist

Details of the offer

Position: Customer Service Representative (BetterBanking Specialist)
The Role

As a Better Banking Specialist, you will experience customer service, customer handling, and issue resolution by supporting the Customer Contact Group. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field.

As a member of the Customer Contact Group, you will be at the forefront of giving personalized and quality service to our clients. By handling Bank and Loan client inquiries, requests and complaints, the Better Banking Specialist will be instrumental in ensuring the efficiency of our customer contact group.

How will you contribute

Responsible for supporting The Center’s objective of providing quality service to Bank customers particularly through a robust and effective customer service & contact desk.
Ensures that calls regarding inquiries, requests, complaints and other concerns are handled in a professional, efficient and timely manner.
Efficiently logs, handles and monitors various email inquiries, requests and complaints on bank products until resolution.
Ensures that feedback on email inquiries, requests, and complaints are monitored and done within prescribed TAT
Accommodates SB Online related concerns –password reset, unlocking of password, amending profile, activating online account.


Source: Learn4Good


Area:

Requirements

Python developer - work from home

Work From Home! As a developer, you will lead and participate in development projects for our product, and be involved in all development-related aspects of our...


From At Ibas Software Development Services (Anywhere) - Ilocos Norte

Published a month ago

Project & sales support administrator

We have an exciting opportunity available for an experienced Project & Sales Support Administrator working on a day shift. Due to the pandemic outbreak, we are...


From Yempo - National Capital Region

Published a month ago

Tax advisory senior associate (underbar and new lawyers)

As a Tax Advisory Senior Associate, you'll make a technical contribution to business tax advisory client engagements and internal projects. You'll actively...


From Ey - Ilocos Norte

Published a month ago

Sgv apprenticeship program for law students 2019

SGV & Co. is currently the Philippines' largest multidisciplinary professional services firm with eight offices across the country. We provide integrated...


From Ey - National Capital Region

Published a month ago