Customer Service Officer

Position:Customer Service OfficerJob Description:What You'll Be DoingResponsible for system-related work - SO entries, maintenance, shipment release & inventory management.In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics.Responsible for overall Customer management as well as handling RMA (customer returns).Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry.What We Are Looking ForDiploma or Degree in any fields.At least 1-2 years of experience in customer service (order management), sales administration or buyer role.Possess excellent communication and interpersonal skills.Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP).Customer-service oriented, analytical and problem-solving mindset.Self-motivated and ability to prioritize tasks with sense of urgency.What's In It For YouAt Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.Medical InsuranceLife InsuranceYear-end bonusPerformance Bonus5-Day Work WeekGrowth OpportunitiesAnd more!About ArrowArrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/. For more job opportunities, please visit https://careers.arrow.com/us/en.Location:PH-Muntinlupa City, Philippines (Insular Life Corporate)Time Type:Full timeJob Category:Business Support