Customer Service Associate - Travel Account - Angeles, Pampanga

Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us every day.

Have the opportunity to work differently, enjoy great pay and benefits, and love the people you work with! Get ready to deliver exceptional customer service experiences and create a lasting impression. After all, when everything's connected, how we connect is everything. And we'd like to connect you to an exceptional opportunity.

You might be asking yourself, “Do I have what it takes to excel?” We think you do. Typically, to qualify as a Customer Service Associate you need to have:

• At least 2 years of college

• Excellent English communication skills

• Strong familiarity with the internet and MS Office applications

• Experience in handling travel accounts (flights), background on travel agency

• Knowledge in GDS such as Apollo, Sabre and Worldspan and other systems is a plus

• Tourism graduates without experience are welcome to apply, too!

What you might be doing on a typical day:

• Receive customer concerns over phone / email / chat

• Wow customers with your ability to resolve their concerns with enthusiasm

• Ultimately you will provide excellent customer service that keeps the customer coming back

You’ll enjoy:

• Competitive pay and performance-based incentives

• Real career growth opportunities

• Company-sponsored HMO with Health & Wellness programs for you and your family

• Educational assistance through tuition reimbursement

• An accessible location, and more!

We invite you to #Experience TeleTech and start your journey here. We’re located at GF BPO Center, SM City Clark, M.A. Roxas Avenue, Brgy. Lakandula, Clark Freeport, Angeles Pampanga

We can’t wait to meet you!