Customer Care Specialist - Work From Home

Zennya, a dynamic and innovative company in the healthcare industry, is seeking a motivated and energetic Customer Care Specialist to join our team in Davao City, Philippines. This is a full-time, work-from-home position with an entry-level seniority level and requires at least 1 year of experience in customer service or a related field.

As a Customer Care Specialist at Zennya, you will be responsible for providing top-notch customer service to our clients through various communication channels, including phone, email, and chat. You will assist customers with inquiries, issues, and feedback, ensuring that their needs are met in a timely and satisfactory manner. Additionally, you will be responsible for researching customer trends and feedback to help drive strategic planning and improve our overall customer experience.

The ideal candidate for this role will possess the following personality traits: motivation and energy. In addition, soft skills in research and strategic planning are crucial for success in this position.

As part of our team, you will have access to a range of benefits, including vision insurance, employee discounts, and visa sponsorship opportunities.

At Zennya, we believe in creating a positive and inclusive working environment where employees can leverage data to inform decisions and drive strategic initiatives.

If you are passionate about customer care and are looking for a rewarding opportunity to work from home, we encourage you to apply for the Customer Care Specialist position at Zennya. The deadline to apply is June 22, 2024.

Equal Opportunity Statement:Zennya is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or sexual orientation. We welcome all qualified candidates to apply for our open positions.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.