Customer Care Associate (Social Media) | Taskus Antipolo

What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients.
As a Teammate, you must:
- Provide customer satisfaction and experience
- Meet and exceed client mandated KPI's (Key Performance Indicators)
- Be aware of TaskUs policies and keep things confidential
- Provide feedback to management concerning possible problems or areas of improvement
- Participate in training to improve work performance
So, do you have what it takes to become a teammate? We’re looking for someone who:
- Is willing to work on shifting schedules
- Has call experience (a plus but not required)
- Has strong verbal, written & comprehension skills
- Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
- Meets the typing requirement (40WPM for Voice & Non Voice)
- Has critical thinking skills with a focus on issue resolution and customer satisfaction
- Can multitask and has high attention to details
- Is self-motivated, can work independently, and contribute to cross-functional and global teams
- Is flexible and can quickly adjust to frequent process and information changes
- Can work under pressure
Are you this ridiculously good? Then TaskUs is for you!
Be interviewed wherever you are! Message us at 0
click for view number
and our recruiters will reach out to you.