Are you passionate about helping others and have a knack for providing exceptional customer service?
Ibex Bohol is looking for friendly and dedicated individuals to join our Seasonal Healthcare Account as Customer Service Representatives!
What you'll do:
• Handle inbound and outbound calls from healthcare account customers, providing assistance, answering inquiries, and resolving issues.
• Maintain a high level of professionalism and empathy while interacting with customers.
• Provide accurate and detailed information about healthcare products, services, and policies.
• Document customer interactions and update customer records in the system.
• Collaborate with other team members and departments to resolve complex customer issues.
• Meet or exceed performance metrics, including customer satisfaction, call quality, and productivity targets.
What we offer:
• 10,000 PHP completion bonus
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority!
• 30 Service Incentive Leaves (15 days can be converted to cash)
Qualifications:
• Age: Must be at least 18 years old.
• Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.
• For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
• Proof of Education: Candidates must provide proof of education, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
• Must be willing to work onsite in Tagbilaran City, Bohol
Ready to join our team and make a difference?
Apply now!
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)
3. FOR THOSE INTERESTED APPLICANTS WHO CAN'T COME ONSITE:
- Join our Virtual Express Lobby via our FB page
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE "JOB PORTAL-JOBSLIN" as your SOURCE)
We look forward to meeting you!
*Terms and Conditions Apply