**We are hiring for Content Moderator for our Pioneer Account!****Qualifications**:- Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools- Review and moderate all user-generated content and user profiles within comments (avatar images and usernames might be involved later), liaising with the Legal and Community team where required- Manage the banned user process, and track and remove previously banned users- Maintain the Moderation Guidelines and ensure they are up to date- Monitor effective benchmarks for measuring moderation and UGC volume, and analyze, review, and report on effectiveness of moderation policy- Regularly feedback insights gained from community moderation into the Community team**Requirements**:- Must be at least a Senior High School Graduate- Should have at least **1 year of Content Moderator**- **Must have good to excellent communications skills**:- **Must be willing to work onsite on a night/shifting schedule in BGC, Taguig****1 Day hiring Process**:- Initial Interview- Final Interview**What's in it for you?****Our people enjoy some amazing perks, check out a few below**:- Competitive salary package- Exciting employee engagement activities- Learning sessions every week- Fast career growth- Free shuttle service- Accessible location- HMO- OT/Holiday pay- Leave credits- Leave conversions- Night differential- Uncapped annual appraisal- 2 days off**And most importantly, you'll be part of a growing company with dynamic and engaging team.****Interested? Here are ways to reach us**:- Send a message to **09214815596 (Yana)**:- **Walk in and look for Yana - our office is located in 12th Floor 26th street 5th avenue BGC, Taguig****Job Types**: Full-time, Fresh graduate**Benefits**:- Additional leave- Company Christmas gift- Company events- Employee discount- Health insurance- Opportunities for promotion- Paid training- Pay raise- Promotion to permanent employee- Transportation service providedSchedule:- Shift systemSupplemental pay types:- 13th month salary- Bonus pay- Commission pay- Overtime pay- Performance bonus- Quarterly bonus- Yearly bonusApplication Question(s):- Are you comfortable on reporting onsite in BGC, Taguig?- Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)- How much is your most recent and expected salary?- We are currently doing a 1 day hiring process for the role so if you are interested, please walk in our office from 1pm - 12mn and look for YANA. Our office is located in 12th Floor 26th street 5th avenue BGC, Taguig.- Are you comfortable working on a shifting schedule?**Education**:- Senior High School (preferred)**Experience**:- BPO: 1 year (preferred)- Content Moderator: 1 year (preferred)
