**About Us**As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.**About the Role**The Commercial Reporting Analyst must provide a range of reporting and analysis services to commercial management and other members of staff who are located in Canon Business Services (CBS), which assists with achieving sustainable growth in line with the overall business strategy; provide support on data and reports to the CBS Sales & Marketing teams and other areas of the business as directed; and ensure that data/reports are correct and delivered in a timely manner. The role will be assigned the following responsibilities:- Provide data analysis, data modelling and reports to support decision making;- Create reports based on specifications provided by the business;- Provide daily sales reporting to Sales and Marketing teams;- Escalate problems relating to data and reporting tools to IT for resolution;- Communicate to the business regarding interruption to reporting services;- Provide of data for the purposes of forecasting, campaigns, and product launches etc as requested;- Responsible for creation/maintenance of templates, processes, data management & reporting;- Provide timely and relevant information to CBS to maximise business opportunities via data.- Development of reporting tools to service the business;- Strong supporting role to CBS in all aspects of data management and reporting function;- Translate business requests into useable information;- Ensure goodwill exists between Canon and its customers, by maintaining a good working relationship and acting professionally at all times;- Ensuring enquiries received from employees and management are handled and resolved satisfactorily in a friendly, helpful and timely manner.**Qualifications**- Minimum of 5 years relevant professional experience- Tertiary qualifications in Information Systems/IT/Business studies.- Proven experience in a time critical analytical role (ability to meet strict deadlines).- Advanced Microsoft Access/Excel, SQL Server and VBA desirable.- At least 2 years of working experience using Power BI- Strong data modelling, documentation skills and high standards of professionalism with what you do.- Ability to work independently and as part of a team.- Excellent communication skills (assertiveness/confidence).- Good rapport with internal and external customers.- Experience with Business Intelligence tools such as Power BI, Tableau or Qlikview,- Understanding of data warehousing/multi-dimensional cube design.)If this sounds like you, we'd love you to apply!We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.Successful applicants will be notified of next steps.