Overview:Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value.
We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do.
As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.
Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing; and managed workforce services. The company helps clients improve operational business performance while reducing costs and risk. Named a Global Outsourcing 100 Leader in 2018 by IAOP for the twelfth year; Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at cbps.canon.com; and follow us on Twitter @CanonBPO.
Responsibilities:The job of aCoding Technicianis to analyze source documents, identify pertinent details and capture the information into a database taking into consideration pre-defined indexing specifications for bibliographic, in-text, re-key and other coding requirements. The Coding Technician must:
Ensure that the daily production targets and quality standards are consistently met;
Conform to all procedural workflows and instructions defined by the Company and/or the Client’s requirements;
Be informed of the regular updates on current projects and possible changes in client specifications;
Escalate any production-related concerns to the Coding Manager, accordingly;
Submit accurate production reports on a regular basis;
Perform other job assignments as specified by the Project Manager.On top of the Coding Technician responsibilities, the job of aQuality Control Technicianis to ensure that the product/s delivered to the client conforms and adheres to client specifications and industry standards. In doing so, the QC Technician must:
Conduct a review on the work submitted by the Coding Technician and assess if it is aligned to client requirements;
Verify the accuracy of the data and come up with necessary measurements, using CTQ and/or ISO formats and error reports, that reflect the quality of the submitted data;
Provide accurate feedback by discussing the result of the QC effort with the Project Manager and Coding Technicians concerned;
Perform research, development and testing functions for pipeline projects.
And, as expected of every employee of Canon Business Process Services Philippines, Inc. (CBPS),Coding Technician
is expected to:
Maintain or exceed CBPS’ quality standards for all assigned tasks.
Demonstrate commitment and enthusiasm to exceed client expectations.
Conduct behavior in a professional manner, consistent with normal business practices.
Protect the confidentiality, integrity and availability of sensitive information, in line with the Information Security policy of the organization.
Adhere to all CBPS’ policies and procedures.
Qualifications:MINIMUM QUALIFICATIONS:
EDUCATIONGraduate of any four-year course
EXPERIENCE NECESSARY
Preferably with 1 year related experience
Fresh graduates with good scholastic standing may be considered
EQUIPMENT KNOWLEDGEBasic knowledge of office equipment
COMPUTER SKILLS
MS-Office applications, IPRO, etc.
BASIC QUALIFICATIONS
Ability to work with others
Good communication skills
Good team player
Willing to render overtime when required
