Business Center Officer

Job DescriptionJ Fiber Internet Services Corporation is a leading provider of high-speed internet solutions in the telecommunications sector. We are dedicated to delivering exceptional customer experiences and require a motivated Customer Service Representative to join our team.
ResponsibilitiesAssist customers with inquiries and technical issues related to internet services.Resolve complaints and provide accurate information regarding products.Maintain records of customer interactions and transactions.Collaborate with technical teams to address service outages.Promote company services and upsell where appropriate.RequirementsEducational Qualifications: A minimum of a Bachelor's degree in any field.Experience Level: Fresh graduates or students with relevant internships are welcome.Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.Qualities and Traits: Empathetic, patient, and adaptable with a strong work ethic.Working ConditionsOffice environment with standard working hours, potential for remote work.
BenefitsHMO, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave.
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