Salary: 28,000 - 45,000
Location: Cebu IT Park, Cebu City
REQUIREMENTS
Formal Qualifications
? Bachelor's degree or 3 years equivalent experience within the career development field required
? Strong communication skills, both verbal and written
? Team worker, responsible, delivery-oriented
? Strong presentation skills
? Training certifications an advantage Job Specifics
? Adept with a variety of multimedia training platforms and methods.
? Ability to evaluate and research training options and alternatives.
? Ability to design and implement effective training and development.
? Extremely proficient with Google Documents, Microsoft Office Suite and related program software.
? Be a self-starter who is comfortable with some ambiguity
? Seek feedback and iterate designs efficiently so the experiences remain up to date and relevant
? Have experience designing and/or delivering experiences, classes, or programs for customers
? Have a passion for quality and generating enduring impact
MAIN RESPONSIBILITIES:
? Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
? Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
? Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
? Creates, updates and/or acquires training procedure manuals, guides, and course materials.
? Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
? Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
? Assesses training materials prepared by instructors.
? Evaluates program effectiveness through assessments, surveys, and feedback.
? Maintains knowledge of the latest trends in training and development.
? Prepares and implements training budget; maintains records and reports of expenses.
? Performs other related duties as required.
? Provide administrative support for career development initiatives, programs and events
? Work extensively with tools available to ensure correct reporting and metrics are captured
? Provide partnership and support to ensure questions and feedback are addressed Others:
¦ Accepts other responsibilities as maybe assigned by superior according to the need of the Company.
¦ Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
¦ Administers all assigned functions consistent with and in support to the goal of the company.