Billing And Collection Assistant

1. Ensure updated customer master list and contact information regularly2. Prepare billing template for upload in system timely: Association Dues, Utilities (Water / LIPO), Amenities Rentals and others like interest, work orders, etc.3. Issuance of receipts as applicable for payments on dues, water, amenities, construction bond, reservations and others through: Walk-in Payment (cash / check), Direct Deposit / Over the Counter Payment, Online Payment, and Post Dated Checks4. Ensure accuracy and correctness of Statement of Account (SOA) before distribution to customers and print timely and monitor the Statement of Account (SOA) for distribution to customers5. Prepare all collections for deposit to bank and Daily Collection Report (DCR)6. Facilitate sending of SOA through the e-mail of customers7. Prepare accounts receivable reports detailing paid and unpaid accounts8. Prepare and distribute regularly reminder letters and disconnection letters9. Handle and resolve billing concerns and queries from customers by examining customer payment, payment history and coordinating with the Finance Department