POSITION SUMMARY Reporting to the Office & Facilities Manager, the BCP Senior Officer supervises and manages GBS Manila's Business Continuity Plan operations, reports, and day-today activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Develops, maintains and implements business continuity and disaster recovery strategies and solutions, including risk assessments, comprehensive strategy selection, and documentation of business continuity and disaster recovery procedures.
• Develops and maintains trainings, drills, and awareness programs and collaterals for BCP and risk assessment.
• Maintains an updated and readily accessible Disaster Recovery Playbook.
• Serves as the Lead for GBS Manila Emergency Response Team (ERT) and all of its activities.
• Performs periodic reviews and tests of established Business Continuity Plans and Procedures and ensures comprehensive (pre, during, and post) test/actual disaster reports, and reports findings to management and makes recommendations for improvements as needed.
• Monitors, on a daily basis, all possible business disruptions that may include, but are not limited to, Daily Weather Updates, Natural Calamities, Traffic Reports, Potential Security Hazards and provides real-time reports to the GBS Leadership, Stakeholders and Business Partners.
• Assists in implementing safety and security measures to provide a safe, secure, and conducive environment that allows employees to perform their best.
• Supports the Office & Facilities Team on various events and initiatives.
QUALIFICATIONS
• Must be a licensed Civil or Electrical, or Industrial Engineer
• Requires at least 5 years of experience in business continuity; risk, disaster, and crisis management; and emergency planning.
• Certified Basic Occupational Safety & Health Course for Safety Officer 2 (BOSH for SO2)
• Attended Red Cross Training (Standard First Aid with Basic Life Support)
• Computer proficiency
- Advanced knowledge in MS Office Applications (MS Word, MS PowerPoint, MS Excel)
• Excellent written and verbal communication skills
• Has good organizational, time management, customer service, problem-solving, and analytical skills and can operate with minimum supervision.
• Analytical, efficient, natural problem solver, multi-tasker, high level of focus on details, has the ability to plan and coordinate tasks to completion.
• Strong interpersonal skills and ability to communicate in a multicultural environment with all levels of employees and management.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Strong knowledge on office processes and procedures.
• High sense of business ethics and professionalism.
• Possesses strong interpersonal skills and high emotional intelligence.
• Discreet and respectful of confidentiality.
• Highly organized and resourceful.
• Has the ability to work on tight deadlines while producing high-quality work.
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