Banking Consultant

BENEFITS:
*HMO with 2 dependents
*Retirement Plan
*Medical Reimbursement
*Insurance Coverage
*Leave Credits

COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.

Position: Banking Consultant (CSR)
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City/Makati City
Work Schedule: Shifting Schedule
Salary: Php 30,000 Basic Pay
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up

JOB REQUIREMENT:
*Open for Non-Bachelors Degree
*At least 2-3 years Call Center experience
*Amenable to work in a shifting schedule
*Amenable to attend face to face interview once requested
*Amenable to be train on site

JOB RESPONSIBILITIES:
*Making constant use of the tools and resources to guarantee first call resolution for clients.
*Respond quickly and effectively to consumer inquiries by learning about their needs, determining the underlying cause of the inquiry, and offering a suitable and long-lasting solution.
*Become brand ambassadors by giving customers the greatest experience possible during all voice encounters in an effort to increase sales.
*Work in a professional setting while fulfilling financial, risk, and customer-centric KPIs and goals as needed.
*With ongoing formal training and guidance from your supervisors, you can rapidly advance your financial knowledge and abilities.

RECRUITMENT PROCESS:
*Assessment (ONLINE)
*HR Screening (PHONE)
*Operations Interview (FACE TO FACE)
*Reference Check
*Job Offer