Back Office Csr For Healthcare Account

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account Specific Roles and Responsibilities: Review and verify session notes for accuracy and completeness. Assist with scheduling tasks and manage related updates in a timely manner. Perform various administrative duties as needed to support back-office functions. Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow. Requirements At least 6 months BPO experience Back-Office experience is an advantage Experience in ABA or similar fields is a PLUS Excellent verbal and written English skills Willing to work onsite in Buendia, Makati Amenable working night shift Benefits What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives