At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We're currently looking for a high caliber professional to join our team as Assistant Vice President, Payment Operations Deputy Lead - Hybrid based in Manila, Philippines. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.
In this role, you are expected to: Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations.Identify and drive solutions to optimize operations and drive initiatives and strategies to ensure alignment with the Cluster Operations leads.Manage staff resource allocation while assisting with the development and oversight of the budget.Resolve complex and highly variable issues with significant departmental impact.Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations, and other personnel actions.Ensure essential procedures are followed and contribute to defining workflow standards.Contribute to the objectives of the entire Services function specifically Payment Operations.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.Represent Payment Operations in key industry forums for the Bank.As a successful candidate, you'd ideally have the following skills and exposure: 5-8 years of experience in a related role to cash and trade operations and management.Effective verbal and written skills.Effective communication and analytical skills.Education: Bachelor's/University degree or equivalent experience.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Operations - Transaction Services
Job Family: Cash Management
Time Type: Full time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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