Application Support Engineer

Professional & Technical Skills:
?? Required Skill: Expertise in Software Product & Platform Interface & API Engineering.
?? Additional Must To Have Skill: Proficiency in Mandarin.
?? Additional Good To Have Skill: Experience in Android Application Development.
?? Strong understanding of software development life cycle and software engineering principles.
?? Experience in troubleshooting and resolving complex technical issues.
?? Excellent communication and interpersonal skills.
?? Ability to prioritize and manage multiple tasks effectively.

Additional Information:
?? The candidate should have 1 year of experience in Software Product & Platform Interface & API Engineering.
?? The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
?? This position is based at our Manila office.
?? Minimum 1 year(s) of experience is required

Responsibilities:
? Provide technical support to clients, identifying and solving issues within multiple components of critical business systems.
? Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
? Ensure timely resolution of issues by prioritizing and managing multiple tasks effectively.
? Maintain accurate documentation of all support activities and communicate technical findings effectively to stakeholders.