170 Csr - Hr Shared Service Account - Baguio Site

Join our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )What we offer:• Competitive Salary Package• Day/Mid/Night Shift - available• Pioneer Accounts Available• Incentives and Signing Bonuses & other Premium BenefitsJob Responsibilities:• Answering incoming calls from customers or clients and addressing their concerns or questions.• Making outgoing calls to follow up on customer inquiries or to market products or services.• Providing excellent customer service by resolving customer complaints and issues.• Maintaining accurate records of customer interactions and transactions.• Updating customer information in the database and ensuring its accuracy.• Collaborating with other departments within the organization to resolve customer issues.• Following scripts or guidelines provided by the company to handle calls effectively.Qualifications:• With at least 6 months BPO experience• Open for High School Graduates (Old Curriculum) / ALS Graduate• Excellent phone etiquette and excellent verbal, written, and interpersonal skills• Ability to multi-task, organize, and prioritize work"